Advice service

Get free, confidential advice on a wide range of topics such as welfare benefits, travel and disability rights.

Ealing Advice Service (EAS) gives free, confidential advice that makes problems seem less overwhelming and equips you with a way forward. The service is available to all Ealing residents. EAS is a consortium of charities led by Ealing Mencap.

What help can you get?

You can get advice on subjects such as welfare benefits, transport and travel, and disability rights. We can help with form filling, phone calls, applications and more.

Ealing Mencap - Advice Service

How to get advice

You can get advice on the phone or by email, or by booking a 15 minute appointment. If you need longer, we can arrange for you to see an advice caseworker.

Get referred

Get referred by social services OR Refer yourself or a family member

Call 03000 125464, or
visit the website, or

Complete referral form

Need to know

Who can get advice?
Anyone living in the Borough of Ealing (whether they are disabled or not)

Telephone Advice opening hours
Monday – Friday: 10am – 4pm

Closed: weekends, bank holidays, between Christmas and New Year.

EAS is no longer based at the old Age UK Ealing office on Uxbridge Road.
The EAS hub will be moving to the Lido Centre on 1st September 2020 and we hope to resume appointments and drop-in sessions there shortly afterwards.


Next steps

Get in touch
Call: 03000 125464
Text: 07837 186 733
Website: Ealing Advice Service (EAS)

Professionals referring clients need to complete and return the referral form on the EAS website.