The Travel Buddy Service trains and employs Travel Buddies many of whom have a learning disability.

Our Buddies are independent travellers and are fully trained in how to meet the needs of each individual they support. We may also have volunteer Travel Buddies who do not have learning disabilities.

The Buddy Service gives both the Travel Buddy and the person they are buddying a sense of empowerment. It also gives people with disabilities the chance to access day services and opportunities which they previously had no way of getting to. By travelling on public transport with their peers people with learning disabilities can often become far more confident and independent in many other areas of their lives.

To be eligible for a Travel Buddy you must:

  • Have a disability, or other additional need
  • Travel regularly on a consistent journey.
  • Need someone to help you travel on public transport.


What does a Travel Buddy Do?

A Travel Buddy’s job is to help and support other people with learning disabilities, who cannot travel on their own, to travel more independently. The Travel Buddy helps them by meeting them and supporting them to travel to where they need to go. This might be on a train, on a bus or by walking. The Travel Buddy helps them to keep safe, not to get lost, and helps them if anything goes wrong on the way.

What does it cost?

We often try and provide the service for free however when this is not possible a Travel Buddy costs £14 an hour. This cost can often be written into a support plan to be funded through a Personal Budget. The actual cost of the placement will depend on how long the journey takes.



To find out more about getting a Travel Buddy or if you are interested in becoming a Travel Buddy yourself, please contact us:

Travel Buddy Service Manager
The Lido Centre
63 Mattock Lane
West Ealing
W13 9LA
0208 280 2265
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