It's official - Fair Access is UNFAIR!
Posted by Maurice on March 16 2007 - 11:09:49

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Ealing Mencap’s Empowerment Project has been supporting a service user to challenge the Council’s Fair Access to Care Services assessment process. With our support and a lot of determination, he took his compliant to stage two of their complaints process, and won!

If you want to read the full story, click on the picture on the right!

You'll need to have Adobe Acrobat Reader installed on your computer to read it, which you can download for free here: http://www.adobe.com/products/acrobat/readstep2.html